I was watching TV, a show my wife and I had recorded on the DVR, and we were doing what everyone does--fast-forwarding through the ads. But something caught my eye, and I hit pause, rewind, and then viewed the ad.
And it hit me--people have always skipped ads, unless they haven't. When shows were aired live, people would go to the bathroom, get more to eat or drink, or talk to each other during ads. Today, they just use the technology that allows skipping or fast-forwarding through ads.
However, if an ads have certain merits, wait for it.....people....will....watch.
This is common sense, confirmed by several communication theories and concepts (media uses and gratifications, information utility, salience, etc.) and recently confirmed in a study reported in Advertising Age. The study, commissioned by Turner Broadcasting and Horizon Media, showed that TV ads outperform other media, including digital, when it comes to driving consumer sales. A natural assumption would be that TV ads do well for awareness, reputation, and other objectives as well.
So what might make people "take pause" and view an ad even in this multi-mediated, frenetic media world we live in? As the theoretical concepts mentioned above suggest, there are several:
- visual appeal
- relevant content
- useful information
The take-away is that now more than ever advertisers can't live in the era of assumed audience. You have to lure them before a hook can be set. Also, as the study authors suggest, no once can live on TV alone. It has to be part of a strategic media mix that supplements radio, print, outdoor, and digital ads as well as earned media.
Like anything else in media, TV advertising is not dead. It's just constantly changing.